Shipping
KEMARA currently ships to selected European destinations. Shipping is charged separately from the product price and is shown during checkout.
Orders are prepared in Egypt and dispatched to the delivery address provided at checkout. Delivery times may vary by destination, carrier and customs processing.
Returns
For eligible EU distance purchases, consumers generally have a 14-day right of withdrawal from delivery, subject to applicable legal exceptions. Products that are sealed for hygiene reasons may be excluded from withdrawal once unsealed where the applicable law provides for that exception.
If you need to request a return, contact us with your order number and the reason for your request. We will provide the applicable return instructions.
Nothing on this page limits mandatory consumer rights that apply to your purchase.